HR Operations Specialist – Separation Processing

sgs-job-5894

Business Support
 Florida
HR Operations
HR Processing
Separation Processing
Case Management
Workday
ServiceNow
ADP
Excel
Payroll
Time & Attendance
Critical Thinking
Problem Solving
Escalation Management

Contract - 06 months Contract + (Highest Possibilities of extension)

Location : Tampa, FL, 33602 (Onsite) Small Description: HR Operations professional responsible for supporting back-end administrative HR processes with a primary focus on separation processing, employee separations, related documentation, final pay-impacting changes, and collaboration with Payroll, Time & Attendance, and other HR operations teams. This is a back-end, administrative HR role and is not recruiting-focused or employee-relations focused.

Job Responsibilities:

  • Process voluntary and involuntary termination transactions in Workday and other HR systems.
  • Manage retirement, end-of-assignment, and contract-end processes.
  • Prepare and administer separation-related documentation, including termination letters, severance documentation, exit packages, and compliance forms.
  • Ensure completion of final pay-impacting data changes and coordinate with Payroll, Time & Attendance, and other HR operations teams as applicable.
  • Monitor adherence to legal, regulatory, and internal policy requirements throughout the offboarding process.
  • Manage HR cases and resolve issues using strong critical-thinking skills without relying on scripts.
  • Handle escalations with minimal supervision.
  • Maintain spreadsheets, reports, and formulas using Excel beyond basic data-entry capabilities.
  • Collaborate cross-functionally, with each team member owning part of the overall process.

Skills:

  • 2–3 years of experience in HR Operations or HR Processing.
  • Experience with separation processing and/or case management.
  • Leave of absence experience can be considered transferable.
  • Workday experience required/strongly preferred.
  • ServiceNow experience highly preferred for ticketing.
  • ADP experience preferred for payroll.
  • Strong Excel proficiency, including formulas, reports, and spreadsheet management.
  • Strong critical-thinking and problem-solving skills.
  • Ability to manage escalations and work independently with minimal supervision.
  • English required.
  • Spanish, French, or Portuguese are nice-to-have; French is the most desired additional language.

Education/Experience:

  • Bachelor’s degree required.
  • Must be able to report to the Tampa site.
  • Monday–Friday, 8:00 AM–5:00 PM preferred.
  • 40 hours/week.
  • Must be comfortable reporting to a manager based remotely in Costa Rica.

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